Privacy Policy
Last Updated: January 17, 2025
Introduction
This Privacy Policy explains how Vantage Expert Research ("Vantage," "we," "our," or "us") collects, uses, and discloses information about you. This Privacy Policy applies when you use our websites, mobile applications, or other online products and services that link to this Privacy Policy (collectively, our "Services"), contact our customer service team, engage with us on social media, or otherwise interact with us.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, you share information directly with us when you create an account, fill out a form, submit or post content through our Services, make a purchase, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of personal information we may collect include your name, email address, postal address, phone number and payment information, and any other information you choose to provide.
Information We Collect Automatically When You Interact with Us
When you access or use our Services or otherwise transact business with us, we automatically collect certain information, including:
Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
Information Collected by Cookies and Similar Tracking Technologies: We use cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as "pixel tags" or "clear GIFs") are electronic images that we use on our Services to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the Your Choices section below.
Information We Collect from Other Sources
We obtain information from third-party sources. For example, we may collect information about you from identity verification services, credit bureaus, advertising networks, data analytics providers, and mailing list providers. Additionally, if you create or log into your account through a third-party platform (such as Apple, Facebook, or Google), we will have access to certain information from that platform, such as your name, lists of friends or followers, birthday, and profile picture, in accordance with the authorization procedures determined by such platform.
Use of Information
We use the information we collect to:
Provide, maintain, and improve our Services;
Personalize and improve your experience on our Services;
Process transactions and send you related information, including confirmations, receipts, invoices, customer experience surveys, and recall notices;
Send you technical notices, security alerts, and support and administrative messages;
Respond to your comments and questions and provide customer service;
Communicate with you about products, services, and events offered by Vantage and others and provide news and information that we think will interest you;
Monitor and analyze trends, usage, and activities in connection with our Services;
Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Vantage and others;
Debug to identify and repair errors in our Services;
Comply with our legal and financial obligations; and
Carry out any other purpose described to you at the time the information was collected.
Sharing of Information
We share personal information in the following circumstances or as otherwise described in this policy:
With vendors, service providers, and consultants that perform services for us, including web hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure, customer service, email delivery, marketing, and auditing;
To comply with law or as required by a valid and binding order of a governmental entity (such as a subpoena, warrant, or similar legal process);
In connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
Between and among Vantage and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and
With your consent or at your direction.
We also share aggregated or de-identified information that cannot reasonably be used to identify you.
Your Choices
Account Information
You may update and correct certain account information at any time by logging into your account or emailing us at privacy@vantageresearch.co. If you wish to delete your account, please email us at privacy@vantageresearch.co, but note that we may retain certain information as required by law or for our legitimate business purposes.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.
Communications Preferences
You may opt out of receiving promotional emails from Vantage by following the instructions in those communications or by emailing privacy@vantageresearch.co. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Additional Disclosures for Individuals in Europe
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have certain rights and protections under applicable law regarding the processing of your personal data, and this section applies to you.
Legal Basis for Processing
When we process your personal data, we will do so in reliance on the following lawful bases:
To perform our responsibilities under our contract with you
When we have a legitimate interest in processing your personal data
To comply with our legal obligations
With your consent
Data Retention
We store personal data for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Data Subject Requests
Subject to certain limitations, you have the right to request access to the personal data we hold about you and to receive your data in a portable format, the right to ask that your personal data be corrected or erased, and the right to object to, or request that we restrict, certain processing. To exercise your rights:
Email us at privacy@vantageresearch.co
Questions or Complaints
If you have a concern about our processing of your personal data, you can raise your concern with us by contacting us at privacy@vantageresearch.co. You may also have the right to lodge a complaint with the data protection authority in your jurisdiction.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Vantage Expert Research
7205 Wagon Run Dr
Fort Worth, TX 76137
Email: privacy@vantageresearch.co
Website: vantageresearch.co